Terms & Conditions
MAJESTIC PAINTERS & DECORATORS
ABN: 93 680 661 009 · ACN: 680 661 009
Adelaide, SA 5085
Binding Agreement & Australian Consumer Law: These Terms and Conditions govern all written quotations, scope contracts and professional painting services provided by Majestic Painters and Decorators ("the Contractor"). Acceptance of a quotation via signature, written email confirmation or payment of the booking deposit constitutes a legally binding agreement under South Australian law, subject to non-excludable guarantees under the Australian Consumer Law (ACL).
1. Quotations, Estimates & Scope Authorization
1.1 Fixed Scope Specification: Quotations issued by the Contractor explicitly detail the agreed surfaces, preparation levels, paint products, sheen levels and application coats. Any verbal discussions or representations not specified in writing within the signed quotation do not form part of the contract.
1.2 Quotation Validity Period: Quotations remain valid for thirty (30) calendar days from the date of issue. The Contractor reserves the right to adjust or reissue quotes after 30 days due to market fluctuations in material, paint supplier or specialized labor costs.
1.3 Project Variations & Extra Work: Any additions, alterations, extra coats beyond specified schemes or requested color changes after paint tinted orders are placed shall be treated as a formal Contract Variation. All variations will be estimated separately and require written client authorization prior to execution.
2. Deposit, Progress Billing & Payment Terms
2.1 Booking Deposit: A compulsory deposit of 20% of the total contract price is required upon acceptance to lock in commencement dates and procure initial materials. Work will not commence until deposit funds clear.
2.2 Progress Billing Schedule: For projects exceeding five (5) working days or $5,000 in total value, progress claims will be invoiced weekly or at designated project completion stages (e.g., prep complete, primer coat complete, final coat complete).
2.3 Final Balance & Overdue Accounts: Final invoices are payable immediately upon practical project completion. Overdue accounts past seven (7) business days will accrue compound late interest at 1.5% per month (18% per annum), alongside all mercantile recovery fees, court costs and legal expenses incurred in collecting unpaid balances.
3. Site Access, Utilities & Property Protection
- Client Property ResponsibilitiesClients must clear all picture frames, breakables, window furnishings and light furniture prior to start date. Driveway/workplace access and free parking must be provided for trade vehicles.
- Contractor Protection CommitmentThe Contractor will apply heavy drop sheets, plastic masking and tape to safeguard floors, unpainted joinery, windows and heavy stationary items within active work spaces.
3.1 Site Utility Access: The Client agrees to provide uninterrupted access to clean running water, 240V mains electricity and working toilet facilities without charge throughout the duration of the project.
4. Surface Preparation & Manufacturer Standards
4.1 Australian Standard Compliance: All preparation and application work is executed in accordance with AS/NZS 2311:2017 (Guide to the Painting of Buildings) and manufacturer Technical Data Sheets (TDS). Standard preparation includes washing down, filling minor nail holes, sanding gloss coats and spot priming.
4.2 Substrate Integrity & Latent Defects: The Contractor is not responsible for existing structural cracks, salt damp, substrate decay, rising moisture or previously unstable paint layers peeling from original surfaces. Full plaster skim coating or structural timber replacement requires separate billing.
4.3 Hazardous Materials (Lead & Asbestos): If pre-1970s lead paint or asbestos substrates are encountered during sanding or stripping, work will halt immediately. Certified containment and safe removal procedures will be assessed, with costs added as an obligatory variation.
5. Environmental Conditions & Weather Delays
5.1 Exterior Operational Limits: Exterior painting is strictly governed by atmospheric constraints. The Contractor reserves the right to suspend or delay exterior application during rain, heavy dew, ambient temperatures below 10°C or above 35°C, high wind or relative humidity exceeding 85%, to prevent premature coating failure.
6. 3-Year Workmanship Warranty & ACL Protections
- 3-Year Limited WorkmanshipIncluded in coverage: Paint blistering, peeling or flaking caused directly by deficient preparation techniques or improper application.
Exclusions & limitations: Physical abrasion, impact damage, pressure washing, structural building settlement and substrate timber movement. - Statutory ACL GuaranteesIncluded in coverage: Services supplied with due care and skill, fit for specified purpose under Australian Consumer Law.
Exclusions & limitations: Water ingress, flooding, salt damp, chemical corrosion or failure of underlying non-compliant coats.
7. Cancellation, Postponement & Termination
7.1 Client Cancellation Terms: Notice of cancellation given less than five (5) business days prior to scheduled project start date will result in forfeiture of the 20% booking deposit to offset re-scheduling losses and custom-tinted material orders.
7.2 Suspension / Termination: The Contractor reserves the right to suspend or terminate services immediately if the Client defaults on progress payments, fails to provide safe site access under SA OHS regulations or engages in abusive behavior toward personnel.
Business Inquiries & Legal Notices
Majestic Painters and Decorators
Adelaide, SA 5085, Australia
ABN: 93 680 661 009 · ACN: 680 661 009